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1450 S Shamrock Ave, Monrovia, California 91016 Directions

Service: (626) 879-2966

Parts: (626) 879-2966

Sierra Chevrolet - Service Center

Monrovia, CA

This rating includes all reviews, with more weight given to recent reviews.

4.6

506 Reviews

Call Service Center (626) 879-2966

4.6

506 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

Service Price Transparency

Workmanship

Service Time

Service Communication

SIERRA CHEVROLET OF MONROVIA Hours Hours

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

506 Reviews of Sierra Chevrolet - Service Center

Sort by

January 03, 2018

SERVICE VISIT

Great service Service consultant was very professional and repair was done on time. I also experienced a very good customer service at the parts department. One th Service consultant was very professional and repair was done on time. I also experienced a very good customer service at the parts department. One thing I notice was that show room was very clean. More

by Julio Contreras

Employees Worked With

Solis

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Jan 18, 2018 -

Jan 18, 2018 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Julio Contreras, thank you for taking the time to leave a review for us at Sierra Chevrolet. We're happy we could meet your expectations! Julio Contreras, thanks for taking the time to leave a review.

More

Helpful 1

December 23, 2017

SERVICE VISIT

Easy Breezy Very smooth, no stress. Had my car serviced while I chilled in the lounge with wifi and charging stations. Great experience, no hassles, thank you Sie Very smooth, no stress. Had my car serviced while I chilled in the lounge with wifi and charging stations. Great experience, no hassles, thank you Sierra! More

by Diane Jong

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Samantha

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Jan 18, 2018 -

Jan 18, 2018 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Diane Jong, thank you for taking the time to leave a review for us at Sierra Chevrolet. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

More

Helpful 0

November 29, 2017

SERVICE VISIT

Sierra Chevrolet Treats You Like VIP I would like to recognize Mr. Deniz Dalgic for his personalized help. He made my visit extremely positive making me feel as if I was VIP. He over comm I would like to recognize Mr. Deniz Dalgic for his personalized help. He made my visit extremely positive making me feel as if I was VIP. He over communicated the process and progress, personally walked me over to the cafe and made sure I was comfortable while I waited for my car. Thank you to the tech team for quickly getting my car in and out. More

by Josershonda

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Deniz Dalgic

Report | Print

Dec 14, 2017 -

Dec 14, 2017 -

SIERRA CHEVROLET OF MONROVIA responded

Josershonda, thank you so much for your high rating! We are very happy to have provided you with such a positive experience! We look forward to assisting you in the future. Jaynnie Gonzalez, Marketing Manager

More

Helpful 3

November 25, 2017

SERVICE VISIT

This dealership always makes me feel welcomed Love coming here they get my car in n out. Price is great. They treat u like Family. They even have an awesome Cafe with Friendly people Love coming here they get my car in n out. Price is great. They treat u like Family. They even have an awesome Cafe with Friendly people More

by JoAnn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Samantha n Tawny in Service, Deniz Dalgic

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Dec 18, 2017 -

Dec 18, 2017 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Joann, thank you for taking the time to leave a review for us at Sierra Chevrolet. We're happy we could meet your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to assisting you in the future. If any questions arise please don't hesitate to contact us. We are here to help. -Jaynnie Gonzalez, Marketing Manager

More

Helpful 2

November 24, 2017

SERVICE VISIT

Top notch service I took in my 2003 Silverado when the "Service Brake System" warning light appeared on the dash board. The technicians did a great job in replacing the I took in my 2003 Silverado when the "Service Brake System" warning light appeared on the dash board. The technicians did a great job in replacing the rear brake shoes and the separate parking brake shoes as well. It was determined the Brake Control Module also needed replacing. My service writer Denis sent a courier all the way to Bakersfield to pick up a new BCM because they had none in stock. That saved a couple of days off the overall repair time. I was really impressed and glad that they willingly went the extra mile to go and get the part I needed. I also asked for and received a reduced final cost when the work was complete. More

by xxxvvvxxx

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Deniz Dalgic

Report | Print

Dec 18, 2017 -

Dec 18, 2017 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Xxxvvvxxx, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sierra Chevrolet!-Jaynnie Gonzalez, Marketing Mananger

More

Helpful 2

May 02, 2017

SERVICE VISIT

Transmission work Took my truck in cause of a slight oil leak in the transmission but found out it was a lot worse then I thought. They were very helpful and even got m Took my truck in cause of a slight oil leak in the transmission but found out it was a lot worse then I thought. They were very helpful and even got me a car to use while mine was being worked on Sam was one of the most helpful employees I've ever had the pleasure to work with More

by Yankees27

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sam

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Helpful 0

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DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

FAQs

How do you know if a dealer is trustworthy? ›

Their Reputation

Word of mouth goes a long way. If you've heard bad things about a dealer, especially from more than one person, then that dealer probably isn't so great. If the dealer has great reviews on their site and a good reputation with the community, then odds are you can trust them.

How do I know if a used car dealer is legit? ›

Tips for Identifying a Reliable Used Car Dealership
  1. Online Reviews. One of the best ways to spot a reliable used car dealership where you live is by simply reading reviews online. ...
  2. Warranty. You can't just believe anything a used car salesman says to you. ...
  3. Vehicle History Report. ...
  4. Inspect the Vehicle. ...
  5. Large Inventories.
May 24, 2023

How to win against car dealership? ›

Confidence is the key to a good deal

Research multiple vehicles, know the value of your trade-in and get preapproved for financing before you go to the dealership. You don't need to be a pro. You just need to be firm on how much you're willing to spend and what you really need.

How to review a car salesman? ›

Tips for Writing a Good Car Dealership Review
  1. A. Be specific and detailed. To write an effective review, it's important to be specific and detailed about your experience. ...
  2. B. Focus on customer service. ...
  3. C. Be honest and objective. ...
  4. D. Proofread and edit your review.
Mar 9, 2023

What not to tell a dealership? ›

5 Things to Never Tell a Car Salesman If You Want the Best Deal
  • 'I love this car. ' ...
  • 'I'm a doctor at University Hospital. ' ...
  • 'I'm looking for monthly payments of no more than $300.' ...
  • 'How much will I get for my trade-in?' ...
  • 'I'll be paying with cash,' or 'I've already secured financing.'
Aug 19, 2019

What can I do if a dealership basically scammed me? ›

Report Fraud and File Complaints With Federal Agencies

The Federal Trade Commission (FTC) enforces consumer laws that prevent deceptive business practices. You can report fraud, scams, and unfair business directly to the FTC. You can also file a complaint with the Better Business Bureau (BBB).

How do I avoid getting scammed when buying a used car? ›

Fortunately, there are a few steps you can take to weed out most scams:
  1. Ask for a vehicle history report. Many private sellers will order one to make things easier for potential buyers. ...
  2. Hire a mechanic. ...
  3. Verify the seller's story. ...
  4. Pay with a cashier's check.
Jul 10, 2022

How do I make sure my car sale is legit? ›

Tips for avoiding scams when buying a car
  1. Always have the car inspected. After you test drive the car yourself, get it inspected by a mechanic you trust. ...
  2. Don't trust sellers who say the online marketplace guarantees the sale. ...
  3. Check for liens on the vehicle. ...
  4. Perform a vehicle history check.
Sep 1, 2022

How do I know if I got a good deal from the dealership? ›

But by looking at the TMV or the Edmunds Suggested Price, you can get a rough idea of how popular the vehicle is and what you should expect to pay for it. If you already have a quote from the dealership, use the Edmunds Price Checker to help determine if you're getting a good deal.

What is the four square trick at a car dealership? ›

Dealers also use 4-Squares to trick consumers into focusing on the down payment and monthly payments rather than the price of the vehicle. If you signed a 4-Square containing the price of a vehicle, payments, or other terms, the dealer may have broken the law.

How to outsmart a car dealership? ›

It's also vital to remain willing to walk away from any deal that's not going your way.
  1. 1) Knowledge Is Power.
  2. 2) Remember It Is a Business Transaction.
  3. 3) Don't Focus on the Payment.
  4. 4) Know What You Can and Can't Negotiate.
  5. 5) Know the Deals.
  6. 6) Have Pre-Approved Financing Before You Shop.
  7. 7) Separate the Trade-In.

What to say to a car salesman to lower price example? ›

When negotiating, it helps to be able to justify what you're asking for, he adds: “Instead of saying, 'I want to pay this,' try something like: 'I've looked at five or six different cars that are similar to yours in the market. The price range goes from $19,500 to $20,700. I'm comfortable making an offer of $19,100. '

How do I know if my car salesman is legit? ›

Make sure that the Total Cash Price on the written contract matches the price that you were told. If the prices are different, you may be the victim of fraud. If the dealership refuses to honor the representations made to you by the salesperson, refuse to sign the contract and walk away from the dealership.

What is an example of a good review for a car salesman? ›

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

How much does a car reviewers get paid? ›

As of Aug 8, 2024, the average hourly pay for a Car Reviewer in the United States is $29.88 an hour. While ZipRecruiter is seeing hourly wages as high as $48.56 and as low as $10.58, the majority of Car Reviewer wages currently range between $22.60 (25th percentile) to $36.54 (75th percentile) across the United States.

How do you know if someone is scamming you for a car? ›

Scammers need to get your money before you've thought things through. If a seller says they're moving soon, going overseas, or selling fast for a relative, there's a good chance it's a scam. If they want you to pay with gift cards, it's definitely a scam. Don't do it.

How do you know if a car deal is too good to be true? ›

The saying “if it seems too good to be true, it probably is” applies here. While it's possible to find great used cars at low prices, it's a smart idea to always proceed with caution. If a car is priced well below its market value and the seller can't wait to get rid of it, it's likely in need of repairs.

How do you know if a brand deal is legit? ›

To be safe, you should do some digging on the person or organization contacting you. Check out their website, social media presence, and any other info that can help you figure out if they're legit. Don't be afraid to do a little research before you respond or take any action.

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