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National Grid US is one of the largest investor-owned energy companies in the US — serving more than 20 million customers throughout New York, Massachusetts, and Rhode Island.
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3.37 out of 5 212 ratings
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Problems in the last 24 hours in Tonawanda, New York
The chart below shows the number of National Grid US reports we have received in the last 24 hours from users in Tonawanda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at National Grid US. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by National Grid US users through our website.
Power Outage (96%)
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Website (4%)
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Live Outage Map Near Tonawanda, Erie County, New York
The most recent National Grid US outage reports came from the following cities:Buffalo and East Amherst.
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| City | Problem Type | Report Time |
|---|---|---|
 Buffalo | Power Outage | |
| Buffalo | Power Outage | |
| Buffalo | Power Outage | |
| Buffalo | Power Outage | |
| Buffalo | Power Outage | |
| Buffalo | Power Outage |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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National Grid US Issues Reports Near Tonawanda, New York
Latest outage, problems and issue reports in Tonawanda and nearby locations:
- Lauren White (@nickelcitymom) reported fromAmherst, New York
@lynn_hennessy @nationalgridus They just got their power back!!!!
- Amanda Dunning (@Skil8552) reported fromBuffalo, New York
@nationalgridus yo! Power would be nice! 45 hours with no power is getting old and cold
- Belinda Barton (@PoppyDeelite) reported fromBuffalo, New York
Please tell me why the power has been out since 9pm last night in Elmwood Village? No crew was assigned until recently to fix this according to @nationalgridus site and may not be restored still till 10am! What gives? Help! Answers please ! @WGRZ @WKBW #WIVB
- Connor Smith (@ConnorSmith) reported fromBuffalo, New York
I can't work.I work from home normally, but until @nationalgridus fixes the problem at the line, I can't work.Im just desperate for this to be fixed so I can work.I'm completely powerless to do anything. When they don't show up one day, all I can do is call again.
- A babe from the 716 (@716babe) reported fromBuffalo, New York
Ugh I’m so cold 😢😢😢 please someone help us @nationalgridus @nationalgrid
- A babe from the 716 (@716babe) reported fromBuffalo, New York
@twagz20 @nationalgridus @nationalgrid I don’t know to be honest. They haven’t plowed my street at all since the storm started
- Connor Smith (@ConnorSmith) reported fromBuffalo, New York
Of 5 Orders on 5 different days, put in with @nationalgridus so far, regarding the issues with the ground line to my house, they've shown up for ONE of them.Making the 6th attempt today.
- Matt Pond (@mpond32) reported fromTonawanda, New York
@LisaHatesItHere @nationalgrid @nationalgridus It’s really bad in these houses. 35-40 degrees inside🥺
- A babe from the 716 (@716babe) reported fromBuffalo, New York
Still no power or heat. It’s about 40 degrees in my house… still sick :\ lord help me. Idk when @nationalgridus is gonna be able to save us 🥺🥺🥺
National Grid US Issues Reports
Latest outage, problems and issue reports in social media:
- SULTANI DIGHTON (@sultanidighton) reported
@nationalgridus Your own site indicates that it doesn't work with current versions of Chrome or some other major browsers. And you want specifics on MY technical issue?
- Alex Gage (@fakealexgage) reported
@nationalgridus if your website ever worked I’d maybe be able to pay my bills. I’ve used 4 different browsers today and your ****** company can’t support any of them.
- Matt Kiley (@mkiley_16) reported
You are a BILLION dollar company and you have website that is going to drive me to drink…plz fix @nationalgridus @nationalgriduk
- кαℓι 💫 (@kaliwitakay) reported
@nationalgridus your site has been down for days! I’ve tried using IE, Firefox and Mozilla as your alert suggests and still nothing. Any idea when you’ll be back up and running? 😒
- SULTANI DIGHTON (@sultanidighton) reported
So National Grid's web site been down for days and NG is saying "pay by phone" but that takes hours @ you can't see usage, etc. @nationalgridus should be embarrassed and @NYSDPS needs to block any turn-offs or late fees when NG can't even maintain its website.
- Kevin Troy (@ktt4d) reported
@nationalgridus your customer portal has been impossible to login to for several days, from any browser that I've tried (Safari, Chrome, or Firefox, all for OS X). I had to resort to the phone number...(1/2)
- Par Trivedi (@par_dot_dev) reported
@nationalgridus I am using firefox, i cleared all my cookies, and keep trying. I keep getting the same error message. "The server you are accessing is either busy or experiencing difficulties. Please close the web browser, start a new one and try logging in again. For further support, please ...
- Ben Donsky (@BenDonsky) reported
@nationalgridus I'm downloading an 8-year-old insecure browser to pay one bill! This is nuts! I know it's not your responsibility, but this problem has existed for months if not years at this point. I literally don't remember when the online system worked seamlessly.
- Sheldon (@JSheldon5) reported
@nationalgridus power out in CNY what the heck is the problem
- Par Trivedi (@par_dot_dev) reported
@nationalgridus The server you are accessing is either busy or experiencing difficulties. Please close the web browser, start a new one and try logging in again. For further support, please copy and send the full message text to your system administrator.[11:03:25]
