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The latest reports from users having issues in Saint-Lazare come from postal codes J7T.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Problems in the last 24 hours in Saint-Lazare, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lazare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (79%)
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Wi-fi (7%)
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Total Blackout (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
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Live Outage Map Near Saint-Lazare, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Châteauguay, Pierrefonds, Saint-Lazare, Deux-Montagnes, Vaudreuil-Dorion and Rivière-Beaudette.
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| City | Problem Type | Report Time |
|---|---|---|
 Montréal | Internet | |
| Montréal | Internet | |
| Montréal | Internet | |
| Montréal | Internet | |
| Montréal | TV | |
| Montréal | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Vidéotron Issues Reports Near Saint-Lazare, Québec
Latest outage, problems and issue reports in Saint-Lazare and nearby locations:
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels.******* idiots
- Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
- Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst.Time to move.
- Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again?Gassholes
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
- m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
- Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fa*gstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
- Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service.They told me it was a mistake and that they would see what they could do. Lol
- Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
- Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem"You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****.I have to move away from this crap
- Richard E Flanagan (@phosfiend) reported from Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
- khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ taxOR- Pay $12 + tax/month for 24 months.I went with the 2nd option. But guess what?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
- JACKIE IS MISSING SKZ 🕸️ (@3rachannie97) reported
And the only phone company that's doing anything about this is videotron, virgin said turn on power save mode, remove unused apps and survive**** you, paying 58$ a month AND FOR WHAT
- bruno gervasi (@bgervasi) reported
I never lost power in my area in saint-Leonard., but @videotron internet and tv, down all day. What is going on,
- RD (@rondv220) reported
@videotron can't wait to get my internet, phone, TV back, so i switch all to another providers !!!!! 2 days with no access when electricity was restored 24H. Bad company !! zero communication with customers !!!
- marty lepage (@lepage33) reported
Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval
- milliondollionaire🍑 (@JonahVirtanen) reported
i will be a bit sad if internet has not returned by POE league start. Videotron never again
- KUNACHI (@KUNACHI4) reported
@Rafa30744907 @Videotron No good news, I'm in the West island. I'm the only one in the house with a sh*ty connection with my galaxy. I phones have no network. I don't know if this is a patern with others.They say 80% should have electricity by midnight. Be safe.
- Commissioner Miner (@fanCRTCProfling) reported
Bell filed a #CRTC outage report. Just showed for me.Did Rogers?Did Videotron?Did Fido?Did Freedom?Any wholesalers?Any resellers?
- Al (@freefox76) reported
@Videotron @jamie_montreal Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..
- Al (@freefox76) reported
@Videotron by the time you get around to restoring my internet, I might be weened off of it and just cancel.. Who needs sports and YouTube anyway?
- Nezzy (@CatIs4Fyte) reported
@Videotron any update on when your incompetence will end and you’ll stop being embarrassing and go back to being at least on par with Bell?I know you guys don’t give a **** but 12 year customer here on 5 services. I’m switching to bell the microsecond my phone contract ends.
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