The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,648 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 685 |
| Houston, TX | 440 |
| Philadelphia, PA | 289 |
| Washington, D.C., DC | 240 |
| Seattle, WA | 222 |
| Atlanta, GA | 186 |
| Denver, CO | 182 |
| Salt Lake City, UT | 163 |
| Detroit, MI | 140 |
| Minneapolis, MN | 136 |
| Sacramento, CA | 133 |
| San Francisco, CA | 116 |
| Indianapolis, IN | 114 |
| Brooklyn, NY | 111 |
| Portland, OR | 109 |
| Miami, FL | 99 |
| Pittsburgh, PA | 85 |
| Boston, MA | 84 |
| Orlando, FL | 76 |
| Tampa, FL | 63 |
| Oakland, CA | 62 |
| New York City, NY | 61 |
| Charlotte, NC | 56 |
| Baltimore, MD | 52 |
| Jacksonville, FL | 51 |
| Phoenix, AZ | 42 |
| San Jose, CA | 40 |
| Dallas, TX | 39 |
| Nashville, TN | 38 |
| Saint Paul, MN | 37 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Auralee@MysticCT (@auralee_8) reported @Xfinity 🌞… is there a reported issue this am? Getting ready.. tv in the background.. switches on its own to a religious channel asking for $$?? Room was empty… Or we have a Fundraising new 👻.. twice now it’s occurred..😳pls advise. Bizarre.
- ℙ𝕦𝕟𝕜𝕪𝕘𝕒𝕝𝟡𝟘 🏳️⚧️ ⚢🔞 (@Lux_xxix) reported
MGM isn't doing anything and Comcast universal is doing their own thing with all their NBC stuff but isn't going any further than that Comcast isn't buying any new channels and the only streaming service they have that I know of is peaco*ck.
- Kristy Leland (@kristyleland) reported
@Xfinity is ******* garbage.
- Hitesh (@hpbeing) reported
@XfinitySupport Why would #Comcast charge a customer that has been loyal for over 3 years an Early Termination Fee for moving outside of an @Xfinity service area? If service were offered, I would have stayed a customer. That is a #UNETHICAL business practice. #xfinityunethical
- Reynard Baillou (@reycaribe) reported
@Cameleon4u @MaryMur50333014 @HimmingbirdG Xfinity is an MVNO. Uses Verizon. So thank Verizon for the quality of service. There are only really 3 mobile carriers. Att, T-Mobile, and Verizon. All these crickets or MetroPCS companies are owned or contract with them. It costs billions to run a carrier so that's why.
- A (@_VVII_) reported
Xfinity Is Literally A Scam With ****** Service
- TENJU DA KING (@TenjuDaKing) reported
I think the only time I even get on twitter is to let @Xfinity I never get proper internet service with y’all 😤
- Joanne (@rushmom22) reported
@elonmusk My area has been stuck with Comcast for 50 years like a jail sentence. Please help us expand our provides and get out of jail.
- Gregory (@StoweVT2) reported
@numericsports @anonymous567421 @TheAthletic Pay TV providers have struggled to hang on to their customers as online streaming services have begun to take over, even threatening major players like Comcast.
- Avs = Champs! (@AvsNugsDude) reported
@AdamKyle83 @RadioMoser DirecTV is a superior product compared to Comcast Xfinity and it’s not particularly close. I switched years ago and it’s way more reliable than Xfinity ever was. I’ve never had my Directv go out. Quit with the Stockholm Syndrome bullsh*t and switch.
- Fire Ben Beshore (@improblywrong) reported
@StartAndParkCar I think that ROTY should be full timers only, but he already won Xfinity last year (should be this year tbh, but **** it)
- PC (@PaulyPars) reported
Comcast isp is horrible
- w4ffl3ninj4 (@w4ffl3ninj4) reported
@BearPigCentral Been using them for almost a year now and haven’t had any issues, I’ve had less issues with them compared to comcast.
- 🤐 (@ThaGreat901) reported
Who go a Xfinity wifi login
- Donald Nelson (@HanoyShan) reported
@ScottHech Within reason. Last week a policeman came knocking on my door. I'd lost WiFi for half a day and friends became worried so they had the cops check to see if I was dead. I felt bad they were inconvenienced because Xfinity has lame tech support.Did not call for a lawyer.
Advertisem*nt
Advertisem*nt
Advertisem*nt
